Privacy Policy

Last Updated: 29 July 2026

Introduction

Lickey End Preschool is committed to protecting the privacy and personal information of all families, visitors, staff and website users.

This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us.

We process personal information in accordance with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR), where applicable

Information We Collect

Depending on how you use our website, we may collect:

Information you provide

This may include:

your name
email address
telephone number
child's first name (where included on enquiry forms)
child's age or date of birth (where required for admissions)
enquiry details
information submitted via contact forms

Website Usage Information

Our website may automatically collect:

IP address
browser type
operating system
pages visited
time spent on pages
referring website

This information helps us improve our website.

How We Use Your Information

We use your information to:

respond to enquiries
arrange preschool visits
process admissions enquiries
communicate with parents
provide requested information
improve our website
meet legal and regulatory obligations

We only collect information necessary for these purposes.

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

consent
legitimate interests
performance of a contract
legal obligation

Our website may use cookies to:

improve website functionality
remember user preferences
monitor website performance
analyse visitor numbers

You can control cookies through your browser settings.

Disabling cookies may affect website functionality.

Google Analytics (if used)

If Google Analytics is enabled, anonymous website usage data may be collected to help improve the website.

Google does not receive information that directly identifies individual visitors through standard analytics.

Contact Forms

When you complete an enquiry form we use your information only to:

reply to your enquiry
arrange visits
provide admissions information
respond to your questions

We do not sell or rent your information.

Email Communications

If you email us, we will retain your message only as long as necessary to respond to your enquiry or fulfil our legal obligations.

Sharing Information

We will never sell your personal information.

We may share information only where necessary, including with:

Ofsted
local authorities
professional advisers
IT service providers
website hosting providers

Where required by law.

All providers are expected to comply with UK data protection legislation.

Children's Information

Protecting children's information is particularly important.

Any information relating to children is handled securely and only where necessary for:

admissions
childcare provision
safeguarding
legal requirements

We do not knowingly collect children's information directly through this website without parental involvement.

Data Security

We take reasonable technical and organisational measures to protect personal information from:

unauthorised access
loss
misuse
alteration
disclosure

However, no internet transmission can ever be guaranteed completely secure.

How Long We Keep Information

We retain personal information only for as long as necessary:

to deal with enquiries
to fulfil legal obligations
in accordance with childcare record retention requirements

Your Rights

Under UK GDPR you have the right to:

access your personal information
request correction
request deletion (where applicable)
restrict processing
object to processing
request data portability
withdraw consent where processing relies on consent

Some rights may be limited where we are required to retain information by law.

Complaints

If you have concerns about how your personal information is handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Changes to this Policy

This Privacy Policy may be updated periodically.

The latest version will always be available on this website.

If you have any questions regarding this Privacy Policy or how we process personal information, please contact Lickey End Preschool using the contact details published on the website.